JetBlue Sued Over Ice Cream Sandwich-Related Injury

A New Jersey woman has sued JetBlue over a “dangerously cold” ice cream sandwich that allegedly fractured her tooth during an international flight.

At a Glance

Karla Quinonez filed a lawsuit against JetBlue for serving a “frozen solid” ice cream sandwich.
The incident allegedly occurred on an August 20 flight from New York City to Paris.
Quinonez claims she cracked her upper left incisor, requiring emergency dental procedures.
The lawsuit accuses JetBlue of negligence and serving food at unsafe temperatures.
JetBlue has not responded to requests for comment on the matter.

JetBlue Faces Legal Action Over Frozen Dessert

In a surprising turn of events, JetBlue Airways finds itself at the center of a legal battle over an ice cream sandwich. Karla Quinonez, a New Jersey resident, has filed a lawsuit against the airline, claiming that a “dangerously cold” dessert served during her flight resulted in a fractured tooth. The incident occurred on August 20 during a flight from New York City to Paris.

According to the lawsuit filed in New York Eastern District Court, Quinonez alleges that the strawberry shortcake-flavored ice cream sandwich was “frozen solid” when served. She claims that the cabin crew failed to warn her about the dessert’s condition, leading to the unexpected injury. The incident resulted in a cracked upper left incisor, necessitating an emergency dental procedure upon landing in France.

Unchill! NJ flyer sues Jet Blue over ‘dangerously cold’ ice cream sandwich that broke her front tooth https://t.co/Uznpe7hENT pic.twitter.com/pSY7at81BU

— New York Post (@nypost) October 25, 2024

Details of the Lawsuit and JetBlue’s Response

The legal action, filed on October 22, accuses JetBlue of negligence and serving food at unsafe temperatures. Quinonez’s lawyer, Christopher Fraser, argues that the airline breached its duty of care by allowing the injury to occur. The lawsuit seeks a jury-determined judgment against JetBlue, along with interest and other relief, citing “pain, suffering, and mental anguish” experienced by the plaintiff.

JetBlue has not yet responded to requests for comment on the matter. This case adds to a series of legal actions against JetBlue, including recent lawsuits involving burns from hot tea and injuries from other in-flight incidents.

The Ice Cream in Question

The ice cream sandwich at the center of this controversy was produced by Nightingale Ice Cream company, which is generally well-reviewed for its texture. Online reviewers have described the company’s products as “absolutely delicious” and “never getting so hard that they’re tough to bite through.”

Could the outcome of this case potentially influence industry standards and passenger expectations for airline food safety in the future?